Spending too much of your week chasing contractors?
You don't want another maintenance company. You want the problem to disappear. Issue reported, we take ownership, contractor attends, work completed, photos and report back to you, invoice sent. Done.
Prefer a quick chat?
The real cost isn't the invoice. It's your team's time.
Nobody calls a maintenance company because they enjoy managing maintenance. Here's what usually gets in the way, and what we've built our process to remove.
Too much time spent chasing contractors
Calls unanswered, no confirmation anyone attended, the same issue explained three times. The admin loop lands on you.
Long lead times and unreliable attendance
Small jobs slide to the bottom of the pile, tenants wait, and a minor issue turns into a bigger, more expensive one.
Unpredictable costs and unclear invoices
Call-out fees, unexpected extras, no estimate up front, and invoices you can't match to the job that was done.
Poor workmanship and repeat visits
Rushed repairs that don't fix the underlying problem, finishes that don't match, and a second contractor sent back.
Managing too many different contractors
One for plumbing, one for decorating, one for carpentry, one for locks, one for communal areas. Coordination becomes your job.
Underneath all of it:
"Am I spending too much time managing my maintenance contractors?"
Here's the alternativeOne maintenance partner. Less chasing. Faster resolutions. Complete visibility.
Your tenants get a better service, your properties are better maintained, and your team gets its time back.
One point of contact
One number, one email, one person who knows your blocks. No switchboard, no being passed around trades.
Approved quotes before work starts
Clear, itemised estimates you can forward to landlords or freeholders without rewriting them. No surprise extras.
Photo completion reports
Before, during and after photos on every job, so you can evidence the works to landlords and residents instantly.
Most trades under one roof
Plumbing, carpentry, decorating, locks, roofing, communal areas, grounds and general repairs - handled by one partner.
Clean VAT invoices and payment runs
Invoices tied to the job reference with a plain description of what was done, issued in line with your payment run.
Ownership, not finger-pointing
If it isn't right, we come back. We don't blame another trade and we don't leave you to referee it.
Reported, resolved, evidenced, invoiced.
Issue reported
Email it over or use the form. Block, flat, what's wrong, how urgent.
We take ownership
We assess, attend where needed, and come back to you with an itemised quote.
Contractor attends
The right trade, insured, briefed on the building and on how to work in an occupied property.
Photos and report
What was found, what was done, whether further works are required.
Invoice sent
Matched to the job reference, in line with your payment run. Nothing to chase.
The things that quietly eat your day.
Job visibility
- Has it been attended?
- What was found and what was done?
- Is it actually fixed, or are further works required?
- What did it cost, and does the invoice match the job?
Tenants chasing you
- Residents get told when someone is attending
- We update you without being asked
- No three-way loop between tenant, agent and contractor
- One thread per job so nothing gets lost
Small jobs, actually done
- Loose door handles, kick plates, small paint repairs
- Locks, fixtures, minor carpentry and plumbing
- Communal-area repairs and general wear and tear
- Small work isn't pushed behind the big jobs
Occupied properties, done properly
- Proper notice before attending
- Communal areas protected, mess cleared
- Residents spoken to respectfully
- Conduct on site that reflects well on you
Genuine emergencies
- Leaks, water damage, broken locks and security issues
- Heating and plumbing failures
- Issues affecting multiple residents prioritised
- You know who to call when it's urgent
Familiarity with your buildings
- We learn the blocks, entrances and plant rooms
- We know who the caretaker is
- No re-explaining the property every time
- Faster attendance because we already know the site
Fully insured with public liability cover, Gas Safe and NICEIC/EICR registered contractors, DBS-checked where required. Documentation available on request.
Send us one job and see how it runs.
No contract, no onboarding process. Send over a single repair, and you'll get a quote back - usually within 24 hours - and photos when it's done.
- Quote before any work starts
- One contact from report to invoice
- Photos and a written completion note
- Invoices matched to your payment run